Reduce inventory leakage
Compare system stock to physical counts regularly, require clear reasons for adjustments, separate receiving from approval where possible, and review wastage/complimentary usage by staff member.
OCCOOperations Control CenterPractical controls for better hotel operations.
Short guidance for owners and managers using OCCO to reduce leakage and improve visibility.
Keep guest folios accurate
Post room and F&B charges promptly, use individual staff accounts, verify deposits and split payments, and review the folio before checkout. A clean folio reduces disputes and reconciliation errors.
Run a stronger night audit
Reconcile room status, arrivals/departures, cash, transfer and POS/card totals, outstanding balances, discounts/refunds and unusual stock movements before closing the business day.
Give owners useful visibility
Owners need a concise view of occupancy, rooms sold, revenue by department, payment-method totals, outstanding balances, inventory exceptions and staff activity—not just a long transaction list.